FAQ

What is Tufts?

We are simply a young designer fashionwear brand founded in NY, year 2020. We aim to deliver the highest quality garments with exclusive, original designs to you.

What forms of Payment are accepted?

- Credit card payment such as Visa, MasterCard, Discover, and American Express. Paypal coming soon.

How Secure is Paypal Payment?

When using PayPal it automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers. So yeah, I would say it is extremely secure.

Is Paypal the only form of payment?

While PayPal is preferred you are not required to use it. Credit Cards are accepted. If you would like to pay with a check or money order, Please submit a contact form :)

How long does shipping take?

All designs and garments are exclusively original and as such, all our products are fulfilled by the team ourselves. Please allow 2-3 weeks for shipping to major countries such as USA, CA, AUS, EU and ASIA.

How much is International Shipping?

All International Shipping is Free.

Please do not hesitate to contact us under the "contact" page if you have any concerns or questions! Thank you for following and supporting our brand and we will continue to work hard on our exclusive designs!